General terms and conditions

INTRODUCTION

The following terms and conditions apply to the use of this website, which is operated by Xelvanixo. Terms like "we," "us," or "our" refer to Xelvanixo throughout this website. Access to this website and the use of all information, tools, and services are provided only on the condition that you fully accept all of the terms and conditions stated herein.

By visiting our website or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms and conditions, including all additional terms and policies referenced herein or available by link. These terms apply to all users of the website, whether as visitors, buyers, merchants, content contributors, or in any other capacity.

We ask you to read the following terms and conditions carefully before accessing or using our website. Use of any part of the site implies your agreement to all of the terms and conditions. If you do not accept this agreement in full, you may not use the website or any of the services provided. To the extent that these terms and conditions are considered an offer, acceptance is subject solely to these terms and conditions.

Any future enhancements or features to our store will also be subject to these Terms. The most current version will always be posted on this page. It is your responsibility to check regularly for any changes. By continuing to use the website after any changes have been made, you accept the updated Terms.

Our online shop is based on the Shopify Inc. platform, which provides us with the technical basis for selling our products and services.

ARTICLE 1 – USE OF THE ONLINE SHOP

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have the necessary consent to allow any of your minor dependents to use this site.

It is prohibited to use our products for illegal purposes or to violate applicable laws – especially copyright laws. Likewise, the distribution of malicious code, viruses, or similar software is prohibited.

Any violation of these rules will result in the immediate termination of your access to our Service.

ARTICLE 2 – BASICS OF THE BUSINESS RELATIONSHIP

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your data, with the exception of credit card information, may be transmitted unencrypted over various networks and may be subject to technical modifications. Credit card information, however, is always encrypted during transmission.

You are not permitted to distribute, reproduce, or commercially exploit any part of our service or access rights thereto in any way without our express written consent.

The headings used in this Agreement are for convenience only and shall not affect the interpretation of these Terms.

ARTICLE 3 – INFORMATION CONTENT AND TIMELINESS

We do not guarantee that all information on our website is complete, accurate, or up-to-date. The content is provided for general information purposes only and should not be relied upon as the sole basis for making decisions. We recommend always consulting additional, more up-to-date sources.

Some content may refer to earlier periods and is therefore not necessarily up-to-date. We reserve the right to change content at any time, but are not obligated to keep it up-to-date. It is your responsibility to keep yourself informed of any changes.

SECTION 4 – CHANGES TO SERVICE AND PRICES

Product prices may be adjusted at any time without notice.

We reserve the right to modify or temporarily or permanently discontinue the entire Service or any part of it without prior notice.

We assume no liability to you or any third party for such changes.

SECTION 5 – PRODUCTS AND SERVICES

Some products and services are available exclusively online. Quantities of these items may be limited, and exchanges or returns are subject to our return policy.

We strive to display the colors and images of our products as accurately as possible, but we cannot guarantee that your screen will accurately reflect them. Please note that the appearance of the product may vary slightly depending on stock availability, but the quality always remains consistent.

We reserve the right to limit certain offers to certain persons, regions, or jurisdictions. We may also limit or discontinue the quantities offered of certain products or services at our sole discretion. Product descriptions and pricing are subject to change at any time. We reserve the right to withdraw offers if required by law.

We make no warranty that the products or services you purchase will exactly meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to accept or decline any order at our discretion. In certain cases, we may impose limits on the order quantity per customer, household, or order. This applies, for example, to orders placed using the same account, the same credit card, or the same billing or shipping address. If an order needs to be changed or canceled, we will endeavor to notify you using the contact information provided at the time of the order.

You agree to provide current, complete, and accurate information for all purchases and to promptly update such information if any changes occur. This particularly applies to your email address and payment information to ensure the smooth processing of your order.

For further information, please see our Return Policy.

SECTION 7 – EXTERNAL TOOLS

You may have access to third-party tools through our website over which we have no control.

You acknowledge that these tools are provided without any warranty or endorsement. Your use of these tools is at your own risk and discretion. We recommend that you familiarize yourself with the terms and conditions of the third-party provider before using them.

New features or services may be offered through our website in the future – these will also be subject to the terms described here.

SECTION 8 – THIRD-PARTY LINKS

Some content or services provided through our Platform may contain materials from third parties.

By clicking on certain links on our website, you may be directed to external sites that are not under our responsibility and with which we have no business connection.